Terms & Conditions.
Last updated: [31/01/2026]
Welcome to Coalter Allure. By accessing our website or purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
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1. About Coalter Allure
Coalter Allure is a professional eyelash brand offering high-quality lash products designed for trained lash artists. All products sold via this website are intended for professional use only.
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2. Eligibility & Professional Use
By purchasing from Coalter Allure, you confirm that you are suitably trained and qualified in the application of eyelash extensions.
Our products are not intended for personal or untrained use. Coalter Allure cannot be held responsible for improper application, misuse, or use by unqualified individuals.
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3. Intellectual Property
All content on this website, including but not limited to product names, collection names, images, text, branding, and design, is the intellectual property of Coalter Allure.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.
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4. Product Information
We take care to ensure all product descriptions and images are accurate. However:
• Product images are for illustrative purposes only
• Minor variations in curl, thickness, colour, or finish may occur
• Such variations do not constitute a fault
Coalter Allure reserves the right to update or discontinue products at any time without notice.
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5. Pricing & Payment
• All prices are listed in GBP (£) unless stated otherwise
• Payment must be made in full at the time of purchase
• Orders will not be dispatched until payment is received
We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or stock availability issues.
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6. Orders & Amendments
Once an order has been placed, it cannot be amended or cancelled. Please ensure all details are correct before completing your purchase.
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7. Shipping & Delivery
Dispatch times are provided as an estimate only. While we aim to meet stated timeframes, delays caused by couriers or circumstances beyond our control are not the responsibility of Coalter Allure.
Customers are responsible for ensuring delivery details are accurate. We cannot replace or refund orders sent to incorrect addresses provided at checkout.
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8. Returns & Refunds
Due to hygiene and safety regulations, we do not accept returns on opened or used products.
Returns are accepted only if:
• Items are unused, unopened, and in original packaging
• A return request is approved by Coalter Allure
Shipping costs are non-refundable, and return postage is the responsibility of the customer.
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9. Faulty or Damaged Items
If your order arrives damaged or faulty, you must notify us within 48 hours of delivery with clear photographic evidence.
Approved resolutions may include a replacement or refund at our discretion. Items reported outside this timeframe may not be eligible for resolution.
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10. Allergies & Patch Testing
All clients should undergo appropriate patch testing prior to full application.
Coalter Allure is not liable for allergic reactions, sensitivities, or adverse effects resulting from the use of our products.
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11. Limitation of Liability
To the fullest extent permitted by law, Coalter Allure shall not be liable for:
• Incorrect application
• Misuse of products
• Loss of income or business interruption
• Indirect or consequential damages
Liability is limited strictly to the purchase price of the product.
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12. Wholesale & Trade Accounts
Wholesale or trade accounts are approved at the discretion of Coalter Allure. We reserve the right to suspend or terminate trade access if terms are breached. Wholesale pricing and information are confidential.
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13. Privacy & Data Protection
We respect your privacy and handle all personal data in accordance with UK GDPR. Please refer to our Privacy Policy for full details on how your information is collected and used.
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14. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
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15. Contact
For any queries relating to these Terms & Conditions, please contact us at:
Coalter.allure@outlook.com